Legal

Privacy Policy

Last updated: 20 September 2026  ·  Effective: 1 January 2025

VerifyOwners ("we," "us," "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect data when you use our platform at verifyowners.com and related services.

By using VerifyOwners, you consent to the practices described in this Policy.

1. Information We Collect

Account Information

When you register, we collect your name, email address, phone number, and password hash. You may optionally provide a profile photo and address.

Identity Verification (KYC)

For KYC purposes, we may collect your National Identification Number (NIN), BVN, or government-issued ID details. This information is encrypted at rest and never shared without your consent.

Asset Data

When you register an asset, we collect all relevant asset details including title numbers, VINs, IMEIs, location coordinates, and estimated values. We also store documents you upload.

Usage Data

We automatically collect log data including IP addresses, browser type, pages visited, and time of access for security and analytics purposes.

Payment Information

Payment card details are processed by our payment providers (Paystack, Flutterwave, Stripe) and are never stored on our servers. We only store transaction references and amounts.

2. How We Use Your Information

  • To provide, maintain, and improve our services
  • To verify your identity and the assets you register
  • To process payments and manage subscriptions
  • To send you service notifications, verification updates, and alerts
  • To detect and prevent fraud, abuse, and illegal activity
  • To comply with legal obligations and respond to lawful requests
  • To conduct analytics to improve platform performance

We will not use your data for unsolicited marketing without your explicit consent.

3. Data Sharing

We do not sell your personal data. We share information only in the following circumstances:

  • With your consent: When you initiate an ownership transfer, we share relevant details with the new owner.
  • Verification partners: We work with licensed surveyors, inspectors, and government agencies who must sign confidentiality agreements.
  • Service providers: Payment processors, cloud storage, and email providers acting as data processors under NDPR-compliant agreements.
  • Legal requirements: When required by Nigerian law, court order, or to cooperate with law enforcement in fraud investigations.

4. Data Security

We implement industry-standard security measures including:

  • 256-bit AES encryption for data at rest
  • TLS 1.3 encryption for all data in transit
  • Role-based access controls limiting internal data access
  • Regular security audits and penetration testing
  • Automatic session expiry and anomaly detection

While we implement rigorous security measures, no system is 100% secure. In the event of a data breach, we will notify affected users within 72 hours as required by the NDPA 2023.

5. Your Rights

Under the Nigeria Data Protection Act 2023 (NDPA), you have the right to:

  • Access: Request a copy of all personal data we hold about you
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your account and personal data (subject to legal retention requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to specific uses of your data
  • Restriction: Request that we limit how we process your data

To exercise any of these rights, contact us at privacy@verifyowners.com. We respond within 30 days.

6. Cookies

We use essential cookies for session management and security. We use analytics cookies (such as Google Analytics) to understand how users interact with our platform. You can disable non-essential cookies in your browser settings without affecting core functionality.

7. Children's Privacy

VerifyOwners is not intended for users under 18. We do not knowingly collect data from minors. If you believe a minor has created an account, contact us immediately.

8. Changes to this Policy

We may update this Privacy Policy periodically. We will notify registered users by email at least 14 days before any material changes take effect. Continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact

For privacy concerns, contact our Data Protection Officer:

You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpb.gov.ng.